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Q.1
How quickly did staff help you during your visit

Q.2
Were you greeted promptly and courteously by all staff?

Q.3
Was the receptionist helpful and friendly

Q.4
How easy was it to schedule at appointment at the office

Q.5
When calling the office during business hours are you able to speak with a staff member as opposed to an answering machine.

Q.6
Rate your overall experience

1 being poorest and 10 being the best

1 2 3 4 5 6 7 8 9 10
Making an appointment
Initial contact in the office
Clinical care
Nursing/IV care
Timely prescriptions
Support staff followup
Questions answered by staff at completion of visit
supplement department staff
Auto appointment reminders

Making an appointment

Initial contact in the office

Clinical care

Nursing/IV care

Timely prescriptions

Support staff followup

Questions answered by staff at completion of visit

supplement department staff

Auto appointment reminders

Q.7
During your visit did the staff do everything they could to make your visit as comfortable as possible.

Q.8
Did the length of your visit allow enough time for all of your questions to be answered by the doctor and staff

Q.9
Did the office staff direct the appropriate person in the office if they were not able or qualified to answer your questions

Q.10
Did you receive clear and concise information during your visit from the staff

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